At AT&T, having “a true culture of inclusion where every voice matters” is one of the reasons the company has been so successful in its diversity and inclusion initiatives, says Cynthia Marshall, senior vice president, human resources and chief diversity officer. Over the past decade, the company has created a dozen employee resource groups (ERGs) and employee networks (ENs). ERGs are nonprofit groups that provide support, advocacy, education, mentoring, and more to groups such as women, generations, military veterans, people with disabilities, and members of the LGBT community. ENs are more informal, typically focus on business or professional development issues, and are developed with cross-functional diversity as a priority.
These employee groups provide forums for people with common interests to connect, but that’s not all. “We have people that come in and want to know more about different cultures, so they’ll join that particular ERG and expand their knowledge,” Marshall says.
-Excerpt courtesy of Fast Company